Originally Posted By: Worldsbestcomics
Who is accountable you ask? Well, I also bought a Ewert book (actually several) less than a year ago. And to a large extent, I am accountable because these books were on a list that I found published right here on the CGC Boards but I got lazy over the past couple years about checking purchases against that list.

And to say that CGC has been nonactive in resolving this is unfair in my opinion. Any repayment you get if it turns out that your book is trimmed is going to come from CGC, not the guy who trimmed the book. Consider that. You and I both would be left without any option for recompense if it wasn't for CGC so I am grateful for what they have done.


I'd agree that I would be accountable for an Ewert book I purchased IF CGC actually communicated which books were his. The only reason why YOU know that the book you bought was POSSIBILY Ewert's is because of some nice sleuthing and to a hole in CGC's book lookup feature. If neither were accomplished by fellow collectors you would not know to this day if a book MAY HAVE BEEN Ewerts.

Also, since even CGC themselves are planting seeds of doubt as to the validity of the list, there's really no way as to truly know what's what. So, I firmly believe that until the information is out in the open CGC is accountable.

As I stated in another thread, I'd have no problem with CGC NOT crediting me if I couldn't produce proof that I originally purchased it from Ewert IF they communicated the list of invoices and/or certification numbers in a prompt manner. The fact that they choose to keep it hush and quietly credit our accounts is great, but it is a decision they chose as it was cheaper than to risk their reputation and costs of the masses sending books back for re-certificaiton. And, if you read my response, I also acknowledged CGC for at least doing that, albeit it is in a re-active manner.

Unfortuantely, it was not a community decision, it was a business decision. It is this lack of consideration for consumers of their service (like us) that brings about my confusion and frustration.

I also believe they were as much as a victim as us, but keeping silent takes away any empathy I once had.

I'm still happy with CGC's services and products but I obviously disagree with how they handled this situation.