current turn around rates at CGC

79 79

I checked the first post on this thread. There was usually 100+ business days turnaroud. The few last posts showed 40 to 60 business days turnaround during the high peak this year. The first post was back in 2012. It shows little improvement on the time management. I think CGC still needs hiring more people to speed up the process.

 

Maybe they need two teams. One team will be at the show while other team stay at the building in Sarasota. It will never delay on all turnarounds again. I have only one book that was mailed recently to my dealer. Wait until the high seasonal is over then I will send my books in November. I don't have to wait or keep checking on my order status.

 

Graders do not go to most shows unless it is on-site grading.

 

CSRs being away doesn't help what you want.

 

 

The graders are going to the shows too. I talked with the leader at the show last April.

 

The half stays and other half go.

Yup that is correct at the upcoming Pittsburgh show next weekend half the graders will be there.

I checked the first post on this thread. There was usually 100+ business days turnaroud. The few last posts showed 40 to 60 business days turnaround during the high peak this year. The first post was back in 2012. It shows little improvement on the time management. I think CGC still needs hiring more people to speed up the process.

 

Maybe they need two teams. One team will be at the show while other team stay at the building in Sarasota. It will never delay on all turnarounds again. I have only one book that was mailed recently to my dealer. Wait until the high seasonal is over then I will send my books in November. I don't have to wait or keep checking on my order status.

 

Graders do not go to most shows unless it is on-site grading.

 

CSRs being away doesn't help what you want.

 

 

The graders are going to the shows too. I talked with the leader at the show last April.

 

The half stays and other half go.

 

Yup that is correct at the upcoming Pittsburgh show next weekend half the graders will be there.

 

I think there are only four grading onsite this year: Mega Con (Florida), Philadelphia, Chicago and Baltimore. Chicago is the only one that has four day show. The cutoff is Saturday early afternoon. The rest are lasting only three days. I think the cutoff is Friday night so no one can pick up their books after the cutoff.

Pretty pressure upon the graders.

I always thought it made more sense to have two teams. "A" team will go to the show. "B" team will stay at CGC building. Next show, "B" will go there while "A" team stays. All turnarounds will never be delayed. Paying the fast track fee is nonsense.

Modern Slow Track (15 books)

Received 8/04

Verified 9/17

Economy Magazine (3 books)

Received 8/04

Verified 8/06

Scheduled for Grading 9/03

Graded 9/12

Standard (1 book)

Received 8/22

Verified 8/25

Scheduled for Grading 9/11

Graded 9/16

QC 9/19

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

9 days to verify a fast track... approaching 50 and still haven't verified a slow track.

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

 

9 days to verify a fast track... approaching 50 and still haven't verified a slow track.

I had a feelin when I saw that 50 day tat that I should go fast track.

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

 

9 days to verify a fast track... approaching 50 and still haven't verified a slow track.

 

I had a feelin when I saw that 50 day tat that I should go fast track.

Ya they are really "encouraging" the fast track option.

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

 

9 days to verify a fast track... approaching 50 and still haven't verified a slow track.

 

I had a feelin when I saw that 50 day tat that I should go fast track.

 

Ya they are really "encouraging" the fast track option.

They can encourage all they want. At some point I will simply move on instead of paying fast track.

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

 

9 days to verify a fast track... approaching 50 and still haven't verified a slow track.

 

I had a feelin when I saw that 50 day tat that I should go fast track.

 

Ya they are really "encouraging" the fast track option.

 

They can encourage all they want. At some point I will simply move on instead of paying fast track.

One would think that all those sweet fast track fees could have purchased an extra encapsulation machine by now.

update

MFT #1 - rec ? > ver 2/18 > sch 2/27 > grd 2/28 > grd/QC 3/12 > shipped 3/13

MFT #2 - rec 2/24 > ver 2/26 > sch 3/5 > grd 3/10 > grd/QC 3/18 > shipped 3/20

Modern - rec 2/24 > ver 2/26>sch3/19>grd 4/1>grd/qc 4/16>shipped 4/17

MFT #3 - rec 4/3>ver 4/9>sch 4/16>grd 4/18>grd/QC 4/24>shipped 4/25

Value FT #1 - rec 4/7>verified 4/16>sch 5/7>grd 5/12> grd/qc 5/17>shipped 5/19

Coupon - rec 5/19 > ver 5/20>sch 6/2>grd 6/3 >grd/QC 6/5>shipped

MFT#3 - rec 6/16>ver?>sch 6/30>graded 7/1>grd/qc 7/3>shipped 7/10

MAGEXP#1 - rec 7/3>ver 7/7>sch 7/7>grd 7/9>grd/qc 7/17>shipped 7/17

MFT#4 - rec 7/3>ver 7/8>sch 7/16>graded 7/17>grd/qc 7/21>shipped 7/22

Express - rec 7/7>ver 7/7>scheduled 7/7>grd 7/9>grd/qc 7/11>shipped 7/14

EFT#1 - rec 6/16>ver 6/17>sch 7/16>graded 7/21>grd/qc 7/29>>shipped? can't remember

New

submission

ModernSlow - rec 7/7>ver 8/15>sch 8/25>grd 8/27>grd/qc 9/10

MFT#5 - rec 9/8>ver 9/11> sch 9/16>grd 9/16> grd/qc 9/20 Saturday update!

Modern Slow Track (15 books)

Received 8/04

Verified 9/17

Scheduled for Grading 9/22

Economy Magazine (3 books)

Received 8/04

Verified 8/06

Scheduled for Grading 9/03

Graded 9/12

Standard (1 book)

Received 8/22

Verified 8/25

Scheduled for Grading 9/11

Graded 9/16

QC 9/19

Economy Fast Track (8 books)

Received 9/08

Verified 9/17

MST 1 Prescreen 9.8 rcvd: May 12-SFG (June 26) Graded (July 18) @ Shipped July 28

MST 2 Prescreen 9.4 rcvd: May 12-SFG (July 8) Graded (July 14) Q/C (July 23) @ Shipped (July 25)

MST 3 Prescreen 9.8 rcvd: June 27 Verified (Aug 28) SFG (Sept 3) Graded (Sept 3) @Q/C (Sept 10)

MST 4 rcvd: June 27 verified Aug 5 graded (not sure when exactly between Aug 8-14 as I was away). @shipped on Aug 21

MST 5 Prescreen 9.8 rcvd: July 3 verified (Aug 29) SFG (Sept 8) Graded (Sept 9) @Q/C (Sept 19)

Econ1 rcvd: Aug 1

MST 6 Prescreen rcvd: Aug 1

MST 7 Prescreen rcvd: Aug 1

MST 8 Prescreen rcvd: Aug 1

MST 9 Prescreen rcvd: Aug 1

MST 10 Prescreen rcvd: Aug 1

Econ2 rcvd: Aug 1

Standard1 rcvd: Aug 4, Verified (Aug 4) graded btwn Aug18-22 @shipped Aug 25

Modern been stuck in QC for 12 days now.

Econ regular is 75-90 business days according to CGC CSR.

Previous Submissions

 

MST > Received: 5/15 > Verified: 6/10 > Scheduled for Grading: 6/18 > Graded: 7/02 > Grading/Quality Control: 7/15 > Shipped/Safe: 7/15 *

 

MST > Received: 6/02 > Verified: 7/01 > Scheduled for Grading: 7/10 > Graded: 7/16 > Graded/Quality Control: Skipped > Shipped/Safe: 7/28 *

 

MFT > Received: 6/02 > Verified: 6/10 > Scheduled for Grading: 6/16 > Graded: 6/23 > Graded/Quality Control: 6/26 > Shipped/Safe: 6/30 *

 

MST > Received: 6/26 > Verified: 8/05 > Scheduled for Grading: 8/08 > Graded: 8/08 > Grading/Quality Control: 8/13 > Shipped/Safe: 8/19 *

 

MFT > Received: 6/25 > Verified: 6/30 > Scheduled for Grading: 7/08 > Graded: 7/11 > Grading/Quality Control: 7/15 > Shipped/Safe: 7/17 *

 

MFT > Received: 7/14 > Verified: 7/15 > Scheduled for Grading: 7/21 > Graded: 7/23 > Graded/Quality Control: 7/30 > Shipped/Safe: 8/01 *

 

MFT > Received: 7/17 > Verified: 7/18 > Scheduled for Grading: 7/29 > Graded: 7/30 > Grading/Quality Control: 7/31 > Shipped/Safe: 8/4 *

 

Current Submissions

 

MST > Received: 6/25 > Verified: 7/30 > Scheduled for Grading: 8/25 > Graded: 8/26 > Grading/Quality Control: 9/8 >

 

MST > Received: 8/04 > Verified: 9/17 > Scheduled for Grading: 9/22

 

MST > Received: 8/05 > Verified: 9/18 >

 

MST > Received: 8/05 >

 

MST > Received: 8/06 >

 

MFT (Pre-Screen) > Received: 8/27 > Verified: 9/09 > Scheduled for Grading: 9/10 > Graded: 9/11 > Grading/Quality Control: 9/15 >

 

MFT > Received: 9/05 > Verified: 9/12 > Scheduled for Grading: 9/16 > Graded: 9/16

 

MFT > Received: 9/15 >

Current Submission:

MFT: 8/1/14 - Verified 8/5/14- 8/12/14 Graded- 8/14 Graded/Quality Control- 8/15 Shipped/Safe

MST: 8/1/14 Received - Verified 9/18

Magazine: 8/1/14 - Verified 8/5/14- Sch for grading 9/3- 9/15 Graded - Shipped 9/17

EFT: 8/1/14 - Verified 8/5/14- sch. for grading 8/27 - graded 9/3 - 9/15 Graded/QC- 9/15 Shipped...

EFT: 8/5/14 Received- Verified 8/12/14- 8/28 Scheduled for grading- 9/15 Graded - Shipped 9/17

MFT SS 8/5/14 Received - Graded 8/19/14 - Graded/QC Limbo 8/22/14- 8/27 shipped/safe

EFT SS 8/5/14 Received - 8/28 Scheduled for grading - Graded 9/3 - Shipped 9/17

MFT SS: received 9/18

EFT received on 7/29

Finalized on 9/2

9/22 still sitting at "Grading/Quality Control."

39 business days so far, and I get the same "shipping is backed up right now" excuse for the past two weeks.

EFT received on 7/29

Finalized on 9/2

9/22 still sitting at "Grading/Quality Control."

 

39 business days so far, and I get the same "shipping is backed up right now" excuse for the past two weeks.

 

EFT received on 7/29

Finalized on 9/2

9/22 still sitting at "Grading/Quality Control."

 

39 business days so far, and I get the same "shipping is backed up right now" excuse for the past two weeks.

 

Suck it Bill.

No one loves you.

I enjoy following this thread, so I will post my recent submissions...

Express--1 book...rec'd 7-11-14...graded 7-16-14...shipped 7-25-14...

Value slow--20 books...rec'd 7-11-14...verified 8-29-14...scheduled 9-22-14...

Economy slow--20 books....rec'd 7-14-14...verified 9-3-14...scheduled 9-19-14.

---Its a slow process, but I am hoping the above ship by oct 31...

Previous Submissions

 

MST > Received: 5/15 > Verified: 6/10 > Scheduled for Grading: 6/18 > Graded: 7/02 > Grading/Quality Control: 7/15 > Shipped/Safe: 7/15 *

 

MST > Received: 6/02 > Verified: 7/01 > Scheduled for Grading: 7/10 > Graded: 7/16 > Graded/Quality Control: Skipped > Shipped/Safe: 7/28 *

 

MFT > Received: 6/02 > Verified: 6/10 > Scheduled for Grading: 6/16 > Graded: 6/23 > Graded/Quality Control: 6/26 > Shipped/Safe: 6/30 *

 

MST > Received: 6/26 > Verified: 8/05 > Scheduled for Grading: 8/08 > Graded: 8/08 > Grading/Quality Control: 8/13 > Shipped/Safe: 8/19 *

 

MFT > Received: 6/25 > Verified: 6/30 > Scheduled for Grading: 7/08 > Graded: 7/11 > Grading/Quality Control: 7/15 > Shipped/Safe: 7/17 *

 

MFT > Received: 7/14 > Verified: 7/15 > Scheduled for Grading: 7/21 > Graded: 7/23 > Graded/Quality Control: 7/30 > Shipped/Safe: 8/01 *

 

MFT > Received: 7/17 > Verified: 7/18 > Scheduled for Grading: 7/29 > Graded: 7/30 > Grading/Quality Control: 7/31 > Shipped/Safe: 8/4 *

 

Current Submissions

 

MST > Received: 6/25 > Verified: 7/30 > Scheduled for Grading: 8/25 > Graded: 8/26 > Grading/Quality Control: 9/8 >

 

MST > Received: 8/04 > Verified: 9/17 > Scheduled for Grading: 9/22

 

MST > Received: 8/05 > Verified: 9/18 >

 

MST > Received: 8/05 > Verified: 9/22 >

 

MST > Received: 8/06 >

 

MFT (Pre-Screen) > Received: 8/27 > Verified: 9/09 > Scheduled for Grading: 9/10 > Graded: 9/11 > Grading/Quality Control: 9/15 >

 

MFT > Received: 9/05 > Verified: 9/12 > Scheduled for Grading: 9/16 > Graded: 9/16 > Grading/Quality Control: 9/22

 

MFT > Received: 9/15 > Verified: 9/22 >

EFT received on 7/29

Finalized on 9/2

9/22 still sitting at "Grading/Quality Control."

 

39 business days so far, and I get the same "shipping is backed up right now" excuse for the past two weeks.

 

One of my value fast track subs received on August 21st got received back last Friday.

 

Suck it Bill.

 

No one loves you.

Butt kisser.